FREQUENTLY ASKED QUESTIONS
At Medhub, we provide convenient at-home sleep studies, including Level 2 (comprehensive polysomnography monitoring brain waves, eye movements, muscle activity, heart rate, breathing, and oxygen levels) and Level 3 (focused on airflow, respiratory effort, and oximetry for sleep apnea testing). Our certified specialists deliver portable equipment to your home, guide you through setup, and analyze results for a detailed report with follow-up consultations.
Our rental service offers flexible short- or long-term options for devices like BiPAP, CPAP machines, oxygen concentrators, patient monitors, and AEDs. Simply contact us to select your equipment, and we'll handle delivery, setup, and maintenance. Rentals include competitive pricing, no long-term commitments, and easy upgrades or returns, making advanced medical tech accessible across Saudi Arabia.
All Medhub products comply with ISO standards and Saudi FDA regulations, undergoing rigorous multi-stage testing from sourcing to delivery. We partner with global brands for respiratory equipment, monitors, and accessories, ensuring safety, reliability, and durability. Batch tracking, sterilization for disposables, and customer feedback help us maintain excellence in sales and rentals
Yes, we provide nationwide delivery throughout Saudi Arabia, with options for express shipping to major cities like Riyadh, Jeddah, and Dammam. For rentals and complex equipment like vital sign monitors or ventilators, our team offers on-site installation and training to ensure proper use. Contact us for estimated timelines and any associated fees.
We accept various payment options, including credit cards, bank transfers, and cash on delivery for purchases and rentals. After-sales support includes a 24/7 helpline, warranty coverage on all products, and maintenance services for accessories like masks and disposables. Our expert team is available for troubleshooting, repairs, or consultations to support your ongoing healthcare needs.